📝 Terms of Use

By accessing or using MemoRug, you agree to the following terms:

Service Description

MemoRug creates customized rugs based on photos provided by customers. The product is handcrafted and made to order.

Use of the Website

You agree to:

• Provide accurate and truthful information
• Not misuse the website (e.g. for spamming or illegal activity)
• Only upload images you have the right to use

Intellectual Property

All content on MemoRug (including text, images, branding, and designs) is the property of MemoRug and may not be reused without permission.

User Content

You retain ownership of your submitted images. By sending us your photo, you grant us the right to use it only for the purpose of creating your rug and related communication.

We will never publish or share your submitted photos unless you give us clear, written permission.

Order Policy

All rug orders are custom-made and generally not eligible for cancellation or refund after production begins, except in cases of:

• Mistake on our part
• Product damage or defect upon delivery

Liability

MemoRug is not liable for:

• Delays due to shipping carriers or customs
• Any indirect or consequential losses

Governing Law

These terms are governed by the laws of Victoria, Australia.